COVID-19 coronavirus update

04.07.20


It was announced that the State of California has issued a statewide order for all residents to stay at home. This stay at home order is in place by the state until further notice with no definitive end date. This order includes the staff and production at our Oxnard, CA facility.

In response, ETS will be directing all current and future orders to be produced in our Concord, NC facility until further notice. Team members in our California corporate offices will be working remotely and are motivated to handle any calls and questions you may have. Our plan is to provide little to no disruption in our ability to communicate with you. We have systems and processes in place that we have been using for years that will support this interim shift of our business and production.

As mentioned in our most recent update, the health and safety of our employees is the upmost priority for the ETS Express family. We will continue to follow the direction of our local, State, and Federal leaders including any critical updates to guide our team and keep them safe. Based on current information available, we don’t anticipate any immediate disruptions in our Concord, NC operations. As available information develops, we will continue to provide more updates.

We know these are challenging times for everyone and appreciate your support and understanding. Below are key operational updates that we will continue to keep current.

Our very best to you and your families,

Your ETS Express Team

OPERATIONAL UPDATES - 04.07.2020:

  • Oxnard, CA office and production facility is closed. Not able to ship or receive shipments from this location. All office employees working remote.
  • Concord, NC facility operational pending employee safety and/or governmental regulations.
  • All orders will be shipped FOB Concord, NC.
  • LaserX and D4 print processes have limited availability.
  • Sample requests or shipments are now available, but under limited capacities shipping once a week on Wednesdays. All requests received by end of day Tuesday will be shipped the following day from our Oxnard, CA facility.
  • When placing orders, please ensure destination address is open and available to receive shipments.



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